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Can't spend ingots

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  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 18
On 2020-01-15 05:59:59Show this Author OnlyAscending Order
1# Go To

i purchased some ingots yesterday but i'm unable to spend them. at first i was able to buy things in small amounts (like 1 or 2 at a time) now i cant at all and I get a system erorr message. my server is S126 but i hadnt heard of anyone else having any problems. except one other person on this forum. i've cleared cache i've reset my internet a few times and i've tried mini client and browser ver. i even tried on mobile.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 2
On 2020-01-16 13:03:51Show this Author Only
7#

how much are u missing im missing 1800 after purchasing the 300 monthly , then went to purchase the 600 monthly suddenly missing 1800 ingots im surprise i got credit for the 300 i spent in the cat rebate. i havent spent any more ingots afraid of losing them all , until they fix the issue which will be to late for any the events .

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 529
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On 2020-01-15 14:54:00Show this Author Only
6#

Please contact CS and inform them of the situation.

https://support-center.oasgames.com

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 18
On 2020-01-15 13:01:31Show this Author Only
5#

I'm able to spend but now my ingots are missing.

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 529
  • Moderator
On 2020-01-15 10:56:23Show this Author Only
4#

S126 should be able to spend ingots now.

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 529
  • Moderator
On 2020-01-15 10:48:34Show this Author Only
3#

Hello, S243 should be fixed now, and S126 is being checked. If you are still experiencing issues, or on another server experiencing issues, please let me know.

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 45
On 2020-01-15 08:07:57Show this Author Only
2#

i am on S243 and am having the same issue, it wont let me do a 3rd convoy which costs ingots and checked with the try your luck feature in hot topics and get the same system error message.

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