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[ Bugs ] Monthly Sign-in

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  • Registered: 2019-05-22
  • Topics: 1
  • Posts: 2
On 2019-11-01 08:49:12Show this Author OnlyDescending Order
1# Go To

Help me check sign-in bug, server time is still 31 Oct 2019 (31/10/2019) but the login page for november already out. I cannot claim the monthly sign-in bonus (31 days) for the full reward and season reward.


no311019

  • Registered: 2019-10-13
  • Topics: 0
  • Posts: 2
On 2019-11-01 10:15:09Show this Author Only
2#

same here, i reported already but no one replied yet nor assured me it will be resolved

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 2
On 2019-11-01 10:22:10Show this Author Only
3#

it's so frustrating seeing other people get their rewards without any problem, and walking around with the 3* ninja you diligently spent your time logging in everyday to sign-in but in the end, you will not get it. I guess they don't care, no one replied yet or check my post

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 316
  • Moderator
On 2019-11-01 12:08:26Show this Author Only
4#

Hello, for anyone that has experienced this issue, please create a CS ticket and describe the issue to them, and if you have it, please provide a screenshot. Sorry for the trouble.

https://support-center.oasgames.com/

  • Registered: 2019-05-22
  • Topics: 1
  • Posts: 2
On 2019-11-05 02:15:49Show this Author Only
5#

Just to update, CS mail me in-game the rewards including the remaining sai frags but i didnt get credit for full attendance so i miss the "Unstoppable" season rewards for October :/

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 316
  • Moderator
On 2019-11-05 14:52:25Show this Author Only
6#

Did you ask them if there was anything they could do for your season reward?

  • Registered: 2019-05-22
  • Topics: 1
  • Posts: 2
On 2019-11-08 16:03:25Show this Author Only
7#

Yea, but ir cant be done. This is their reply...


Hello again ninja,

Unfortunately, the tech can't help players to light the medal.
We deeply apologise for the inconvenience.

Thank you for your patience and understanding!

Best regards,
Your Naruto Online team

  • Registered: 2017-10-12
  • Topics: 7
  • Posts: 169
On 2019-11-09 16:08:12Show this Author Only
8#

nvm




This post was last edited by MegaMind on 2019-11-09 16:09:21.
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