in the morning I was able to log into my account, no problem, I was planning to spend for fuku deals since I had 29k, I spent 30 cps on an anni firework and then I logged off. When I cam back today I logged in, however I did not log in at all, in fact I had received a notice that I could not log in at all saying my account "User does not exist". I was confused and bamboozled, this was quite shocking, I had even tried to boot it up on another computer, and then another, and it still did not work. I have already sent an appeal to change my password/recover my account . However right now I'm using my twitter account in order to write about this issue that has occurred. Anyways, when I tried to create an account it said my account already existed, and when I logged into another account (I was able to use an old account of mine) to check if it was still there in game. Which it is, I don't understand what I can do or what I should do. My account exists yet it doesn't, my account is in game but my password or something isn't working.

This is the response I got from my CS....

Customer Support670

Hello ninja!Thank you for contacting us.You are reaching us with an account created through Twitter, which mean that this method should be used to reach your account.It may be possible to link your account with an email address, by using the "Bind account" *on, in your User Centre, on Naruto Online's Oasis support: www.oasgames.com/?a=newucenterOnce bound, the email can be used as username to connect through the official website or the Mini-Client.If the option is not available in your profile, unfortunately, this means your account cannot be linked.Thank you for your patience and understanding!Best regards,Your Naruto Online team

My Response:

This is not the answer that I wanted, I can't bind this account to the one i play on because it's already used. You're basically telling me to make a new account at this point, I want to be able to use my account but I can't because I'm locked out of my account!!! I'm asking how I can get back in. My account already exists and it's bound to my gmail, I want to know how to get back into it, this is already frustrating enough, I asked to change my password and I'm still waiting on a reply in my gmail. The bound option is available but how am I suppose to bind my twitter to my main account which is already bound with gmail?

CS barely helped me at all, shouldn't a CS stay with you through the process and help you find a way to accomplish what you wanted? All I see here is either a bot or just a response that was off the get go without even really looking deep into my problem.