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Views: 7326 | Replies: 13
10 hrs of maintenance and now this happens

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  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
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On 2019-08-22 21:33:26Show All Posts
4#

Hello.


Since you are playing on phone, we are unable to help you. Naruto Online does not support phone and any issue or problem encountered while playing on phones won't be solved by our customer service.


Please try to login via desktop browser. If you are experiencing such issue on PC as well, please make sure to log out from the game via forum or official site, clear cache and then manually login back to the game via forum/main site. It will fix the issue.

  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
  • Moderator
On 2019-08-22 21:55:39Show All Posts
7#

We are aware that some HK server as experiencing issue with cross-server matchmaking and are working on a fix. We apologize for this situation.



  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
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On 2019-08-22 21:56:54Show All Posts
8#
  • shuutaro On 2019-08-22 21:54:09
  • and also no compinsation sent .. hows up now ?

Compensation will be send at later date. At the moment we are not able to give exact date but we would like to sent it out tomorrow.

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