Since you are playing on phone, we are unable to help you. Naruto Online does not support phone and any issue or problem encountered while playing on phones won't be solved by our customer service.
Please try to login via desktop browser. If you are experiencing such issue on PC as well, please make sure to log out from the game via forum or official site, clear cache and then manually login back to the game via forum/main site. It will fix the issue.
Log in in order to Post. LOGIN | Register