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[ Bugs ] Recent HK Region Bug Report Thread

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  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 452
  • Moderator
On 2019-05-18 14:25:24Show this Author OnlyDescending Order
1# Go To

Dear Ninjas,


After the recent emergency maintenance to all HK servers we understand there are still bugs occurring. To help us better fix these issues, we ask that you report any bugs you experience AFTER the recent emergency maintenance in the following format. Please note, any bugs that do not follow the format cannot be followed up on so please be sure to include all the requested information.


Server number :

Character name :

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :

Location of Bug: (where bug was met)

Bug Description: (what kind of bug was it? How did you trigger it?)

Bug Print Screen (most important):


We apologise for the inconvenience this has caused and are working to try to solve the problems as soon as possible.


Thank you in advance for your hard work in reporting these bugs to us!



  • Registered: 2017-11-09
  • Topics: 5
  • Posts: 236
On 2019-05-18 14:31:21Show this Author Only
2#

UID: 300052444817445

Server ID: S811

Character name (in-game Name): ⒹⓇⒺⓈⓆ

Location of Bug: Arena

Bug Description: After every battle, the popup informing of the current trial ninjas available appears

NarutoOnline190518155941

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2019-05-18 14:39:07Show this Author Only
3#

Sever number : 554 Rin, the Three-Tails

Character name : DonaldTrung

UID : 200000107045292

Location bug : Jounin medal, Rich Field, Ninja exam

Bug Description : lost jounin medal ( medal about 102 days), Rich Field and Ninja exam don't have reset at 5AM

Official Naruto MMORPG Game (12)

Official Naruto MMORPG Game (13)


1

Official Naruto MMORPG Game (10)




This post was last edited by TrungVNT863 on 2019-05-20 07:17:32.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 19
On 2019-05-18 14:41:04Show this Author Only
4#

UID: 200000099321019

Server ID: S370 Third Raikage

Location of bug: General

Bug Description: Server issues caused loss of jonin medal that had over 160 days remaining.

345345

  • Registered: 2017-10-11
  • Topics: 0
  • Posts: 7
On 2019-05-18 14:42:42Show this Author Only
5#

Server number : S651

Character name : Kafkaesque

UID: 300024465916572

Location of Bug: Spring Season Rank

Bug Description: (what kind of bug was it? How did you trigger it?) When I log on I was already unranked after maintenance

Bug Print Screen (most important): NarutoOnline190518162542NarutoOnline190518162537


  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2019-05-18 14:43:57Show this Author Only
6#

MY SERVER NAME IS S 30 IRUKA

GAME NAME: ALPESH AND ALPS JR (2 ACCS)

UID:200000084604672

LOT OF BUGS FOR WHICH I AM ATTACHING SCREENS.

MY DAILIES DONE AND IT SHOWS NOT DONE IN SUMMER EVENT.

SPRING EVENT MY POINTS RESET TO 85 AND LOST ALL THINGS WHICH I ACHIEVED.

Screenshot_2Screenshot_3Screenshot_4




This post was last edited by alpshah on 2019-05-18 14:53:42.
  • Registered: 2019-04-10
  • Topics: 2
  • Posts: 2
On 2019-05-18 14:50:28Show this Author Only
7#

Server number : S1213 Long Blade Strike

Character name : Shinsen

UID : 101965356569533&type=3

Location of Bug : Daily Practice and Arena

Bug Description: In my daily practice my moon scrolls reset and even though i gain points it does not add and every mission was reset but it cannot be conducted

In the arena all trial ninja has 1468 days left and there were 6 extra missions even though i do not have any left

qas2qas

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 21
On 2019-05-18 14:51:40Show this Author Only
8#

Server number : S36

Character name : PakaPika

UID : 200000085330723

Location of Bug: Spring Season Event

Bug Description: My season points all reset become to 0 when before this I at 2nd place with points of 3815. All my achivement on the previous month are reset to 0. Here I attached the proof of screenshot for each month.

Bug Print Screen (most important): NarutoOnline190518144245

NarutoOnline190518144252

NarutoOnline190518144839

NarutoOnline190518144843

NarutoOnline190518144853

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2019-05-18 14:51:41Show this Author Only
9#

Bugs Report 1Bugs Report 2

Server number : s511

Character name : Maq

UID : 200000105294425

Location of Bug: spring season

Bug Description: May mission is totally being reset , and im not on the rank anymore.



  • Registered: 2017-12-02
  • Topics: 5
  • Posts: 7
On 2019-05-18 14:56:10Show this Author Only
10#

Server number : S832

Character name : OmayaKaboom

UID: 300066564843853

Location of Bug: Spring Season

Bug Description: Ranks in Spring Season did not revert back to original ranks after maintenance. I was No.1 in ranks with 3700+ points but as you can see on the screenshot i am now unranked. And lots of players in my server are not in the rank.

Bug Print Screen (most important):

Screenshot (41)

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2019-05-18 15:17:31Show this Author Only
11#

Server Number: S128 Teuchi
Character Name: Mawiii
UID: 200000088784951
Location of Bug: Medal
Bug Description: My jonin medal is gone. I'm pretty sure i have around 57-59 days left. Gonna renew on this week either.
Bug Printscreen:

NarutoOnline190518141345
The printscreen below is taken right after bug happened.
Medal




This post was last edited by Mawiii on 2019-05-19 09:32:59.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2019-05-18 15:23:40Show this Author Only
12#

Server number : S400

Character name : ✧ParkBogum✧

UID : UID:200000100427829

Location of Bug: Spring Season, Arena Battle Points and Mailbox error

Bug Description:

Spring Season : All of my achievements, trophies, spring ranking (3600pts) and seasonal ticket draw has been resets

Arena Battle Points : Has been reset back to 12 points and working way back up again to 6paths

Mailbox Error : All my rewards in my mailbox ( under 15 days ) has been deleted ( all seals, power up items & etc lost ) - please refer the date on the mail otif

Bug Print Screen (most important) :


NarutoOnline190518140426NarutoOnline190518140450NarutoOnline190518140445NarutoOnline190518140440NarutoOnline190518140541NarutoOnline190518150810NarutoOnline190518151450

  • Registered: 2018-09-23
  • Topics: 0
  • Posts: 2
On 2019-05-18 15:30:45Show this Author Only
13#

Server number :S1064

Character name :NemoJD

UID: 300005041696223

Location of Bug: Spring Season

Bug Description: My season point are reset to 0. I was on top 1 in rank with 3600+ point

Bug Print Screen (most important):



Untitled2

Untitled3

Untitled5


Untitled




This post was last edited by NemoJD on 2019-05-18 21:18:51.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2019-05-18 15:30:51Show this Author Only
14#

Server number : S474

Character name : Jeremia Tampubolon

UID : 200000103843448

Location of Bug: Spring Season

Bug Description: my mission totally being reset and i not on rank anymore

Bug Print Screen :

Screenshot_20190518-140724_Puffin

Screenshot_20190518-140856_Puffin

  • Registered: 2018-02-19
  • Topics: 3
  • Posts: 3
On 2019-05-18 15:33:32Show this Author Only
15#

We have problems with Group Summons, it took chakra for 3 days, so we can't get them full again.


NarutoOnline190518092846NarutoOnline190518092921

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 4
On 2019-05-18 15:41:35Show this Author Only
16#

1. Server number : S491-The Supreme Shinobi

2. Character name : S491-MasumiSatoh

3. UID : 200000104506512

4. Location of Bug: arena, spring season points, group activity points, impeaching group leader, group summon points and donation, boost power from moon scrolls

5. Bug description:

Arena keeps popping up the trial ninjas

trial ninjas

Spring season points are reset even when I received the title "Spring hero"

spring season 1spring season 2

Group activity points of all active groups are reset to 0

group activity points

Group donation isn't showing up

group donation

Group summon chakras are missing: we have to notice here player Crocodile donated an amount of summon chakra but it doesn't show up in group sacrifice. The time are shown is the time on my pc which is 6 hours behind server time, that means 8 am server time when he donated

group summon point

summon

No boost power receive from full moon scrolls

Capture1

Keep receiving impacting leader email the mail that I received was at 19:20 server time

Capture1




This post was last edited by Ayumi☆ on 2019-05-18 22:25:34.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 23
On 2019-05-18 15:50:42Show this Author Only
17#

Solved and thank you.




This post was last edited by Facelessama on 2019-05-21 11:51:01.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2019-05-18 16:14:16Show this Author Only
18#

Oasis Account: 10207168863733892@facebook (sorry i cant see my UID)

Server: S358

Char Name: Musa (with symbol font)

Nickname: Musa17

Location Bug: Benefit Hall (Platinum Monthly Card)

Bug Desc: Lost Platinum Monthly Card, it must 20/19 days remaining

Screenshot_2019-05-18-15-12-08-20

Screenshot_2019-05-18-14-50-25-46


Bug Location: Spring Season

Bug Desc: Unranked now (12th ranked before mt)

Screenshot_2019-05-18-17-09-38-55Screenshot_2019-05-18-17-09-28-95

Screenshot_2019-05-18-17-14-30-27




This post was last edited by monstersmusa@gm on 2019-05-18 18:19:05.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 281
On 2019-05-18 16:21:32Show this Author Only
19#

Server number: S328

Character name: YujinUzumaki

UID: 200000097379279

Location of bug: Group Summons - Summon Capture

Bug Description: I set my group's Group Summon Capture yesterday for today. But after the maintainance the Summon Capture isn't set.

Bug Print Screen:

11111 (this screenshot was taken in my recording at 1:02:32 server time on May 18th - before maintainance, the summon capture was set and noted in the chat)

bug2 (this screenshot was taken just now)


  • Registered: 2017-10-24
  • Topics: 0
  • Posts: 1
On 2019-05-18 16:23:18Show this Author Only
20#

Server number : S358 Fourth Hokage

Character name : Nameless King

UID : 200000098613586

Location of Bug: Group Summon Chakra

Bug Description : At first, our groups summon chakra is at 80%. After the bugged, it went to 70% . So it consume 1.5k each then 500 each a day.

grp summon chakra

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