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  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 88
On 2018-10-04 19:20:15Show this Author OnlyAscending Order
1# Go To

This is the third time for this topic. I believe the community needs answers from the MODS/DEVS, NOT an EXCUSE, on the following, to wit:

1. Does Oasis have UNRESTRICTED AUTHORITY to take down events or some parts of the events? If Yes, on what instances/conditions?

2. Why was the "intended gift ( Sakura Sailor/Sasuke Suit pack)" in Naruto's Birthday Party event, taken down after going out live on server for more than 8 hrs hours ago?

3. Will those players who ddnt get the chance to have this so called "intended gifts" receive compensation or something?


Kindly enlighten us, dear Mods/Devs. We need your WISDOM on this.

  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
  • Moderator
On 2018-10-06 23:46:44Show this Author Only
86#

Okay, I am closing this thread because there really is no need for it to be open.


We hear you and we are still collecting specific feedback and your suggestions for compensation. But there are few things I would like to clear up. What Tobei said is not from his head but he got this information from me. Team is/ We are currently off due to Holiday. I received message from him but there was a miscommunication between us and I gave him wrong information. I apologize for this situation but if anything, I am the one to blame. We took the pack down because it was not supposed to be out yet. We are not going to punish anyone, nor we are going to roll back accounts. It is currently not possible because it would require a big system change and that would result in servers being down for several hours.


As for Sakura's Food sack price change - Its price was supposed to be higher from the start of current event cycle but for unknown reason, system did not update its price and it resulted in this really messy and terrible situation. We understand all of your concerns and that there are few players who took advantage of this issue. But again, we are not going to punish them, nor we are going to roll back accounts. We feel like it wouldn't be fair towards them because this is our fault/system problem. We will keep our promise and we will compensate each region with something that you will decide on. Thread for collecting information and suggestions is still open and will be open till start of next week. We will take all of your suggestions into consideration and as mentioned - all regions might receive completely different compensation (this include amount as well).


System error when trying to accept mission - It was there last time, it's here again. We fixed this issue and tested it before releasing this event but it looks like the fix is not working. We will send compensation for this issue as well.


Why can't we just do something about all of the problems right now? It is complicated. While we can easily remove/disable specific items, we can't make any system changes or updates without proper process and testing - this includes maintenance as well. Due to Holidays, we were not able to use our normal routine.


When to expect compensation? I would say around 09th or 10th of October. At that date, everyone will be back in office and meeting will be held in order to discuss all compensations mentioned above.

  • Registered: 2018-08-02
  • Topics: 25
  • Posts: 234
On 2018-10-06 19:33:23Show this Author Only
85#
  • kingR2 On 2018-10-06 18:55:12
  • why are you complaining they told us the pack is returning on the last day off events.

    So just wait and buy all the packs you can with the new limit (that they where going to relese the pack with)

    it is still a good deal even if we can only redeem 10 (that is a example)

    .Capturar

BUT the amount will be lower. Maybe 10? 5? while others might already have a hundred.

Edit: Hey, I'm not muted anymore. Pains-face




This post was last edited by Steve Carry on 2018-10-06 19:35:14.
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 28
On 2018-10-06 18:55:12Show this Author Only
84#

why are you complaining they told us the pack is returning on the last day off events.

So just wait and buy all the packs you can with the new limit (that they where going to relese the pack with)

it is still a good deal even if we can only redeem 10 (that is a example)

.Capturar

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 61
On 2018-10-06 10:49:05Show this Author Only
83#

Where is the *in Pack I am hoping to get at Night time (HK) (Sakura Cloak*80) & (Sasuke Suit*80), My friend text me that there packs like that in the event so I am so happy about it, I am at work at day time so I can't manage to get the Pack early, but * during at Night Log-in, I am almost searching everywhere but nowhere to find? Why why OASIS, if that's intended for the event, why *in removed it early? * it ^_^!!!

  • Registered: 2018-04-01
  • Topics: 6
  • Posts: 121
On 2018-10-06 08:31:27Show this Author Only
82#
  • Flippyforeman On 2018-10-05 23:36:54
  • The only real way to fix this is to just put the packs back at the same price.
    Some People are failing to see the full scope of what just happened, Its not about getting a 5 star Sakura or Sasuke. Its about the fragment refines. If any player was smart enough to claim as many packs as possible you basically just got a 5 star Iruka/ Upgraded Tailed beast Naruto and how ever many seals or summon scrolls you get from all the fragments you refine. The year I've played this game will never be on par with the amount of free things those players got that morning.
    Nothing of Compensation will Equal to any of that and also, players who took advantage of that will also get compensation?
    Any one like me who saw "This is not a bug its intended", thought "oh okay I can go about my day and come home and get all this awesome stuff" we all just got played and there's nothing we can do about it.

You're right with 5* Iruka - you could get 240 Iruka fragments if you redeemed all packs, but you won't get even 5 Nine Tails Chakra fragments for 6k coupons spent (7240 extra frags for refinement if you didn't have either ninja before). That part doesn't seem like a good deal...

  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 80
On 2018-10-06 05:30:18Show this Author Only
81#
  • Kaz S590 On 2018-10-05 04:26:01
  • i think it's an insult that people had to spend so much to get madara 5 kage and a couple weeks later cause of a random mistake, people get him for less than half the price... it's completely ridiculous. Wtf happened this week? Why were all events full of mistakes? You need to be more careful jesus christ. You are dealing with a LOT of people that put all their money on here almost... You can't play with people's money like this... And the ninja pouch event, you replace a pack with 80 frags of rare ninja with... purification runes?? It's unbelievable! People tolerated that hiruzen thing from the missions pack, people tolerated many mistakes you've made... But this time you messed up really REALLY badly, you are slowly losing the trust of the consumer...

Thing is, its half price with not a single extra... step back and think for a second about all you got on top of your 5k madara for 18k....Then ask yourself was madara the only thing you bought for 18k? Then slap yourself for crying about this because you just ruined a perfectly good event, likely for the foreseeable future. Sakura's gift is now worthless... Just as an example....advanced refine rune, average of 40 coups from Sakura's gift.....guaranteed 38 coups from the shop located at the bottom right 24/7, or Charm materials box....160-180 coups per box on average (barely over 8 foodpacks at 3 point average)....Oh look 125 coups guaranteed in that same 24/7 shop....Thanks *mic drop*

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 65
On 2018-10-06 04:17:54Show this Author Only
80#
  • Kaz S590 On 2018-10-05 06:49:33
  • yeah i'm not gonna read that lol... You're attacking me for nothing... I was just stating a fact and you just started rambling about idk what... You probably didn't even read what i said either, i did blame the company for this, i said they have to be careful... Of course the players were just taking advantage as they should of course, but those who spent way too much in the past just didn't get their money's worth in the end


    p.s: wanted to put shisui 4 stars also so i also get kinda screwed here too btw lol but i'm not ''crying'' in every post like you were mentioning or whatever, it's the first time i said what i thought about the issue

Your protest about 5kage Madara may have a meaning if you receive his frags from an event like limited recruitment or colouful balloons. But you received him in lucky stars when there was fukrokumaru's deals. So you had not only madara but also samehada fusion kisame and tsunade frags with a lot of other stuff like seals, summons, etc. And all those for a 20k.

Now you can spend 20K in sakura's gift and get Madara's frags. ONLY FRAGS.

  • Registered: 2017-08-02
  • Topics: 2
  • Posts: 6
On 2018-10-05 23:36:54Show this Author Only
79#

The only real way to fix this is to just put the packs back at the same price.
Some People are failing to see the full scope of what just happened, Its not about getting a 5 star Sakura or Sasuke. Its about the fragment refines. If any player was smart enough to claim as many packs as possible you basically just got a 5 star Iruka/ Upgraded Tailed beast Naruto and how ever many seals or summon scrolls you get from all the fragments you refine. The year I've played this game will never be on par with the amount of free things those players got that morning.
Nothing of Compensation will Equal to any of that and also, players who took advantage of that will also get compensation?
Any one like me who saw "This is not a bug its intended", thought "oh okay I can go about my day and come home and get all this awesome stuff" we all just got played and there's nothing we can do about it.




This post was last edited by Flippyforeman on 2018-10-05 23:56:15.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 132
On 2018-10-05 20:49:38Show this Author Only
78#
  • RaijiN166@yahoo On 2018-10-05 19:02:56
  • How Much Cpns. u spend to get them 5 star?


I think it's obvious. 5 packs per char. 10 packs. So - 600 coupons.

  • Registered: 2018-02-06
  • Topics: 0
  • Posts: 4
On 2018-10-05 19:02:56Show this Author Only
77#
  • Slater2 On 2018-10-04 20:44:38
  • They're obviously not scared of that happening, look how proudly they're displaying their ill gotten goods, we demand compensation!!!

    1

How Much Cpns. u spend to get them 5 star?


  • Registered: 2018-02-14
  • Topics: 135
  • Posts: 915
On 2018-10-05 16:41:18Show this Author Only
76#

And the reason for their continued behavior to capitalize on such events this way is predictable..

Because Oasis has set a precedence that they either cannot correct it, nor roll back just some changes,

Or it's impractically due to complexity/too much work/delay/time faults, snowballng faults etc.

Much better to write off losses and focus on where the game can go next, correct?




This post was last edited by TOMB0LOCKD0WN! on 2018-10-05 16:43:03.
  • Registered: 2018-02-02
  • Topics: 32
  • Posts: 2137
On 2018-10-05 16:28:46Show this Author Only
75#
  • McDonald's On 2018-10-04 23:10:44
  • Abusers? Tobei just announced that it was intended at that time, so the people took the opportunity to buy the frags. You have the wrong term bud. you need to stop accusing people.

Every single time something like this happens (believe an old player word, this is not the first time) people largely took advantage of it as long as was possible even if no admin said was intended and not even a single one of them was banned or punished (i still remember hasahyo saying how good was the deal when he was able to buy enough advanced refinements to bring items to level 10 at 1/10th of the supposed to be price for it...). The fact tobei said was intended it's just a way to justify what they would have done the same regardless what he said.




This post was last edited by Scarlettblue on 2018-10-05 16:30:01.
  • Registered: 2018-02-14
  • Topics: 135
  • Posts: 915
On 2018-10-05 15:28:07Show this Author Only
74#

They will surely bring back sakura/sasuke pack, they already promised it on the last day before next maintenance Wed 10/10/2018.

Heads up, stack up your Ramen for free Sakura Cloak/ Sasuke Suit on that day if you want in on that deal.

Not sure about how many pack you can redeem but pretty sure with 2 or 3 pack you can easily 4 star or for those already have it 5 star it.

Your only real issue now is miss opportunities with Sakura Event.

My take here is.. you shouldn't buy it if you found it's not worth the price with 20cp a pack.

Be smart people. That's all I want to say. And never forget to have ton of fun! XD

Oh and they will compensate us on Wed 10/10/2018 too for Sakura Raging Event!

If you spend nothing there, you win and lost nothing. Plus you get free compensation.

Not bad as long as you remember to put on sunglasses. The sun is bad for your eyes! XD


  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 16
On 2018-10-05 14:32:04Show this Author Only
73#

EXACTLY, this is injustise,discrimation to lot of player who didnt get the chance for the pack!! this seriously big bug, and WHEN WILL THE SAKURA GIFT MISSION FIXED?? SOME PLAYER STILL HAVE ERROR ON THIS EVENT!

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 88
On 2018-10-05 14:10:43Show this Author Only
72#
  • fallingsky On 2018-10-05 08:37:37
  • CHILL TF OUT, ITS A G*DD**M GAME!

    (phew) okay, tldr, but from what i got about it, ppl are mad. probrably bc they are p2w, (and yes, i know this might not be true, but again, tldr). All i can say is stay f2p until you want to and if they decide to do some drastic changes, just accpet them. (AGAIN, this might be a tangent becuase tldr, don't sue me or get made at me)

    BUT SERIOUSLY, PRICES WILL DROP. It doesn't matter if you whine about it, its life. This post might get taken down for being "negative", but seriously, they can drop prices at their own discretion.

I cant just believe this guy!

Yeah this is a game. But people INVEST money in here. You have no right to tell us to chill out while we are being treated like a FOOL and being ROBBED in our face.

Now, chill TF that out.

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 88
On 2018-10-05 14:02:05Show this Author Only
71#

This is just plain BS. With this much chaos now in this game, loss of trust, circus of emotions - I am hoping things will be fix by Oasis. I am still being optimistic.

Now, let me give you, Mods/Devs, the atmosphere in my server alone - MAJORITY ARE PISSED OFF! But hey, you don't care, right? As long as you roll your money. Oh well, YOU LOOSE FACE THIS TIME. Epic!


P.S. Don't mute me dear Mods. If you guys can't take criticisms, you should hide under your bed.

Man up! Face these issues!




This post was last edited by GAME FREECSS on 2018-10-05 14:07:21.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-10-05 11:43:57Show this Author Only
70#

We don't need compensation. please reset everything. i save CP for long time now people can get madara for half? now madara every where. compensation or not the other who buy him soon got benefit.

  • Registered: 2018-07-27
  • Topics: 4
  • Posts: 7
On 2018-10-05 11:35:55Show this Author Only
69#
  • Kaz S590 On 2018-10-05 04:26:01
  • i think it's an insult that people had to spend so much to get madara 5 kage and a couple weeks later cause of a random mistake, people get him for less than half the price... it's completely ridiculous. Wtf happened this week? Why were all events full of mistakes? You need to be more careful jesus christ. You are dealing with a LOT of people that put all their money on here almost... You can't play with people's money like this... And the ninja pouch event, you replace a pack with 80 frags of rare ninja with... purification runes?? It's unbelievable! People tolerated that hiruzen thing from the missions pack, people tolerated many mistakes you've made... But this time you messed up really REALLY badly, you are slowly losing the trust of the consumer...

What's even funnier is that Sakuras gift was never 20 cps, all they needed to do to fix it was maybe make madara cost more friendliness points but I guess this kind of logic goes by un-noticed by our good friends

  • Registered: 2018-08-02
  • Topics: 25
  • Posts: 234
On 2018-10-05 10:53:22Show this Author Only
68#
  • fallingsky On 2018-10-05 08:37:37
  • CHILL TF OUT, ITS A G*DD**M GAME!

    (phew) okay, tldr, but from what i got about it, ppl are mad. probrably bc they are p2w, (and yes, i know this might not be true, but again, tldr). All i can say is stay f2p until you want to and if they decide to do some drastic changes, just accpet them. (AGAIN, this might be a tangent becuase tldr, don't sue me or get made at me)

    BUT SERIOUSLY, PRICES WILL DROP. It doesn't matter if you whine about it, its life. This post might get taken down for being "negative", but seriously, they can drop prices at their own discretion.

Say that to the people who recharged specifically for this event, only to see the price got doubled.

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