U need to wait for answer from supp, only thing u can do before they give correct answer is checking if u recycled good tool, or just recycle all tools exept S
Unfortunately, You'll be required to send in a ticket providing the time and issue details for them to be able to access logs and check if the bug occurred.
To send in a ticket:
Please click on the "?" *on on the client or browser (Top Right side)
Hopefully, you'll be able to obtain your essence!
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