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[ Bugs ] Ask/bug/confused/CS

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  • Registered: 2017-07-24
  • Topics: 115
  • Posts: 2332
On 2018-04-14 19:11:58Show this Author OnlyDescending Order
1# Go To

1. Bind account failed?

Screenshot_7

2. What does this mean? i reported about bug aoneko fragments n it says has been resolved but i still have 50 frags Aoneko.

Screenshot_8

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 92
On 2018-04-14 22:01:37Show this Author Only
2#

if u stop answering them they close the ticket and mark it as resolve. Sometimes they close your ticket but still working on your case

  • Registered: 2017-07-24
  • Topics: 115
  • Posts: 2332
On 2018-04-15 10:59:55Show this Author Only
3#
  • Toikazu On 2018-04-14 22:01:37
  • if u stop answering them they close the ticket and mark it as resolve. Sometimes they close your ticket but still working on your case

Because he will contact me therefore i didnt answer him.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2018-04-17 11:01:12Show this Author Only
4#

Hey


Customer Service either Re-Opens a ticket once a Ticket requires additional information.

Upon that investigation, you'll receive the fragments if found as a bug or not.


I'd suggest replying to confirm. However, based on the time, it's hard to tell if it's warranted nor do I personally have access to your ticket as it's a system issue.


As for your original question.

Please bind your account using a normal browser.

On the client, it can act up considering the additional window it has. It's alot more stable elsewhere.



Hope that helps!

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