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Ninja School Winter Camp log in bug?

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  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 233
On 2017-12-25 17:14:41Show this Author OnlyDescending Order
1# Go To

Hi,

I was looking at my cat fragments (the one you get from the log in event in ninja school winter camp) and i noticed that i only had 35/80 fragments when i quite remember claiming the 15 fragments i should of gotten yesterday and now i wont get the cat tomorrow. Is this some kind of bug or is just me being unlucky?

Screenshot_1Screenshot_51


  • Registered: 2017-07-24
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On 2017-12-25 17:35:27Show this Author Only
2#

Maybe you forgot to claim it in the past days. Because when you claim it or not, the cat icon will show up like that, with "finished" tag so it can make you confused whether you really claimed it or not.. and that's the problem and makes others think that it is a bug.. like what you see in the "Claim additional Jonin Medal toys" if you dont have the medal, you cannot get it but still, it shows "finished" as if you did claimed it ..

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 233
On 2017-12-25 17:52:51Show this Author Only
3#
  • Qv On 2017-12-25 17:35:27
  • Maybe you forgot to claim it in the past days. Because when you claim it or not, the cat icon will show up like that, with "finished" tag so it can make you confused whether you really claimed it or not.. and that's the problem and makes others think that it is a bug.. like what you see in the "Claim additional Jonin Medal toys" if you dont have the medal, you cannot get it but still, it shows "finished" as if you did claimed it ..

im 100% sure i claimed for all days since i was logged on for couple hours on the day and i checked the event like 3/4 times and remember claiming it

  • Registered: 2017-07-24
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On 2017-12-25 17:54:58Show this Author Only
4#
  • Yuuki S740 On 2017-12-25 17:52:51
  • im 100% sure i claimed for all days since i was logged on for couple hours on the day and i checked the event like 3/4 times and remember claiming it

Ohno, then there's a problem :| .. I don't really know about that problem, maybe that's a bug .. hope someone shed some light here :| ..

  • Registered: 2017-07-24
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On 2017-12-25 17:59:50Show this Author Only
5#

You are missing 15 frags. So this means you have forgotten to redeem rewards yesterday or 2 days ago.


Try to send a ticket to CS, maybe they will help you... or maybe not.

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 233
On 2017-12-25 18:45:34Show this Author Only
6#
  • Shryke On 2017-12-25 17:59:50
  • You are missing 15 frags. So this means you have forgotten to redeem rewards yesterday or 2 days ago.


    Try to send a ticket to CS, maybe they will help you... or maybe not.

i didn't miss it since i remember claiming them :P more people on my server also got this problem

  • Registered: 2017-07-24
  • Topics: 18
  • Posts: 19
On 2017-12-25 18:46:01Show this Author Only
7#

no he hasnt, im from the same server, i have claimed every day the 30min prize, and im 65/80 aswell.





This post was last edited by Sensei740 on 2017-12-25 18:46:10.
  • Registered: 2017-07-24
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On 2017-12-25 19:15:17Show this Author Only
8#

Same issue here. 100% sure I claimed it everyday, yet still missing 10 frags somehow. Sent a ticket to CS, hope they can help but it'll probably take time for them to reply with the holidays and all.

  • Registered: 2017-07-24
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On 2017-12-26 17:03:05Show this Author Only
9#

bump.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-12-29 05:39:57Show this Author Only
10#

Hey


If you're having issues redeeming the cat fragments,

Please contact our CS through the client and explain the situation using screenshots and full screenshots involving your client.


They'll ask a few questions, answer to the best of your ability.



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