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[ Help ] no coupons from coupons deal even if its 00:00 server time

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  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 34
On 2017-12-01 00:43:23Show this Author OnlyAscending Order
1# Go To

can't get my daily benefit monthly card 50 coupons even if its 00:00 server time its say 23 left yesterday it was 24 days i got the 50 before 4.0 update

now new day in server time and it tells me 23 days left so why can't i get that 50 coupons Xd


  • Registered: 2017-07-24
  • Topics: 68
  • Posts: 2199
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On 2017-12-01 02:46:33Show this Author Only
5#
  • Waka_Man On 2017-12-01 02:28:35
  • Hi there! Regarding to those issues, developers and the moderators are now taking actions to fix the problems .. We're in the process of changes so expect to have some errors and bugs .. And if you found some of the errors and bugs, you can directly report it to "Bugs and Support" section ..


    Bugs and Support Section link : https://forum-narutoen.oasgames.com/page/show-thread-39-1.html

    Naruto Online Bug Hunting Contest 4.0 link : https://forum-narutoen.oasgames.com/page/show-post-26516-1.html


    #. About the coupons, i dont know how that works because i never tried purchasing Monthly Card but, i think, you can get your coupons after the Server Refresh, 05:00 Servertime .. Im not sure so correct me if im wrong or provide here some answer ..


Hi! Terribly sorry for the inconvenience, we found that there was indeed a bug on the monthly card but you do not need to worry! We have extended the monthly card by one more day. The reason for the issue is due to longer maintenance times which may have caused an error with the monthly card.


Here is the original explanation: https://forum-narutoen.oasgames.com/page/show-post-26517-1.html


~Jib


  • Registered: 2017-07-24
  • Topics: 190
  • Posts: 3485
On 2017-12-01 02:28:35Show this Author Only
4#

Hi there! Regarding to those issues, developers and the moderators are now taking actions to fix the problems .. We're in the process of changes so expect to have some errors and bugs .. And if you found some of the errors and bugs, you can directly report it to "Bugs and Support" section ..


Bugs and Support Section link : https://forum-narutoen.oasgames.com/page/show-thread-39-1.html

Naruto Online Bug Hunting Contest 4.0 link : https://forum-narutoen.oasgames.com/page/show-post-26516-1.html


#. About the coupons, i dont know how that works because i never tried purchasing Monthly Card but, i think, you can get your coupons after the Server Refresh, 05:00 Servertime .. Im not sure so correct me if im wrong or provide here some answer ..


  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 25
On 2017-12-01 02:13:43Show this Author Only
3#

Too many new problems, i just noticed in Activity lucky bags, there was no reward for clearing survival trial.

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 3
On 2017-12-01 01:12:42Show this Author Only
2#

I'm having the same problem

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