Hi there! Regarding to those issues, developers and the moderators are now taking actions to fix the problems .. We're in the process of changes so expect to have some errors and bugs .. And if you found some of the errors and bugs, you can directly report it to "Bugs and Support" section ..

Bugs and Support Section link : https://forum-narutoen.oasgames.com/page/show-thread-39-1.html

Naruto Online Bug Hunting Contest 4.0 link : https://forum-narutoen.oasgames.com/page/show-post-26516-1.html

#. About the coupons, i dont know how that works because i never tried purchasing Monthly Card but, i think, you can get your coupons after the Server Refresh, 05:00 Servertime .. Im not sure so correct me if im wrong or provide here some answer ..