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[ Other ] Summer Youth Sai - claimed 71 fragments

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  • Registered: 2017-07-24
  • Topics: 47
  • Posts: 247
On 2017-11-27 17:53:00Show this Author OnlyDescending Order
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So,, I've claimed a total of 71 fragments from the summer youth sai outfit.


Short story,
I thought this was the "Summer Break" outfit, and managed to claim another 21 fragments of my already owned "Summer Youth Sai" outfit.

Possible to get reimbursed with 630 Summer Badges?


UID: 200000093558215
Server: 302
Character: Eplox


Tips: You should be prohibited to buy additional fragments of an outfit you already own.



And for proof:

https://i.imgur.com/zHGGPwQ.jpg

https://i.imgur.com/aGCu4nW.jpg





This post was last edited by Eplox on 2017-11-27 17:53:00.
  • Registered: 2017-07-24
  • Topics: 163
  • Posts: 2514
On 2017-11-27 20:03:48Show this Author Only
2#

It seems to me always a way to try to defr(aud) us.

'ops, you made a mistake... happens... even if we deliberately made it possible'

btw. I consider a very very mean move the fact to place summer youth sai in konoha gift shop with a lower price than in summer memories event while summer memories event is still up and just a second after a TON of people spent coupons there to get the cloth because in that event we had the lowest cost ever before it appeared in konoha gift shop too out of nowhere 3-4 days after.

Seriously, you should be aware of what you are doing, Oasis.





This post was last edited by Garv on 2017-11-27 20:05:19.
  • Registered: 2017-07-24
  • Topics: 120
  • Posts: 2160
On 2017-11-27 20:34:18Show this Author Only
3#
  • Garv On 2017-11-27 20:03:48
  • It seems to me always a way to try to defr(aud) us.

    'ops, you made a mistake... happens... even if we deliberately made it possible'

    btw. I consider a very very mean move the fact to place summer youth sai in konoha gift shop with a lower price than in summer memories event while summer memories event is still up and just a second after a TON of people spent coupons there to get the cloth because in that event we had the lowest cost ever before it appeared in konoha gift shop too out of nowhere 3-4 days after.

    Seriously, you should be aware of what you are doing, Oasis.


Summer Youth Sai in Summer event is 3k cp- 420cp (if you collect all 210 free badges from food packs)- so, price of this clothing from this event is 2580cp but you also get some additional items from boxes with event points.

Then, this clothing in Konoha Gift Shop cost raw 2,5k cp.

In my opinion, Summer event is still a better deal for it, since it comes with a chance (small but still) for something nice from boxes.


On Topic- I agree that if you once buy certain clothing, then you shouldn't be able to buy more fragments. Still- it's a mistake from player side, so good luck in getting points back.


  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-11-27 21:05:03Show this Author Only
4#

Hey


Unfortunately, there's nothing I can do from my side.

As this isn't a bug but a player-mistake. I am unable to provide a reimbur*t


However, I'll suggest contacting our Customer Support through the client and explain the situation thoroughly and hopefully, they'll be in a better position to assist you.

Normally they don't. However, it's always worth a shot!


Thank you for understanding.

  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
  • Moderator
On 2017-11-28 03:33:53Show this Author Only
5#

Hey.

Tobei informed me about your problem. I am really sorry about your problem but we are not able to compensate you in any sense. You have claimed rewards by yourself and rewards are not only clearly displayed but also named in the redeem part of the event. Please, next time pay more attention. There is no need to contact us again via Customer Support.


Have a nice day.


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