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[ News ] Consumption Wheel Bug Announcement

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  • Registered: 2017-07-24
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On 2017-03-30 00:13:42Show this Author Only
21#
I must not be reading this correctly, 250 coupons if you drew 50 times? That's crazy bad.

I thought the problem was all those guys who hit 5% or 10% and only got 256 coupons even though the pool was 70k on the Eur servers.
  • Registered: 2017-07-24
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On 2017-03-30 00:20:05Show this Author Only
22#
About the Level 80 and Level 90 Gift Packs, you're doing good by telling your reality about the relation between the chinese version and our version, keep it up (as far as transparency with our version- china version goes) This post was last edited by mat***@hotmail.com at 2017-3-30 00:22
  • Registered: 2017-07-24
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On 2017-03-30 00:48:21Show this Author Only
23#
wait 250 coupons for 1000 ingiots what kind of bull* is this
  • Registered: 2017-07-24
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On 2017-03-30 00:55:26Show this Author Only
24#
yes... I think fair would be a 10 coupons per draw... But just my oppinion
  • Registered: 2017-07-24
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On 2017-03-30 01:01:28Show this Author Only
25#
Hello, I would like to ask you to reconsider this compensation rate.
While the bug was on, for the draws we got nothing shurikens aside.
Personally I lost 600 Ingot. That means I get 150 cupon, how is that being compensated? Talking about cupons aside, which clearly dont have that many use as ingots, its only 25% what I lost. That not being compensated, considering the event was running for 2 day while being bugged without zero notice.
  • Registered: 2017-07-24
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On 2017-03-30 01:08:17Show this Author Only
26#
you should know they dont care what we think the have set the amount they will give back an thats not going to change all the want is money even if the have to lie to get it
  • Registered: 2017-07-24
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On 2017-03-30 01:14:49Show this Author Only
27#
Thank you that was really a needed step for me and for many others i guess too.
I personally didnt feel comfortable playing the game anymore after what happened at the weekend, and then i spended my ingots at the consumption wheel and got no coupons at all.

But the compensation and the new events shows there is effort to treat me as player fair, im looking forward to tomorrow and i will continue playing the game overall too.

What i can say from a player perspective is that i agree with some of the previous posts, there is still some frustration when looking at the amount of the compensation. Why?

I have spent 800 ingots at monday which i wanted to save for try your luck or other opportunitys where i get more than 100% in coupons out of it. This 800 ingots still turn now into only 200 coupons which is when we be honest like nothing compared to the 800 ingots.
From the wheel directly i only got around 30% of worth.

What is even worser is that i have recharged at the next day another time when seeing the rewards going out again and people get like 3k coupons rewards. I have spent 3k ingots more and not even got a single coupon again.

In terms of intelligent spending, what i have to cause im not capable of spending hundreds a month, this 2 days where not that good and it feels like i didnt have control over result at all cause i didnt have any information about the chance, or any chance at all.

I still feel like i nearly just lost it all compared to my previous plan, to double it up into coupons and spend it at lucky board its around nothing i have gotten for that money now.
I just have spent this ingots cause the rewards seemed really high.

And as it seems i only get the 200 coupons now and not the coupons for tuesday too where i got no coupon at all too. I dont know if there was a realistic rate that i get some and i just got unlucky but from what i heard you get every 1k a % reward, unfortunately i got nothing for 3k.

That i see effort to be treated fair is big thing and i really appreciate that as player, thanks.
Just the specific size from the compensation and the time window needs an adjustement from my perspective.

Thanks for reading
This post was last edited by Riddle1206 at 2017-3-30 01:24
  • Registered: 2017-07-24
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On 2017-03-30 02:19:32Show this Author Only
28#
Even though I appreciate the gesture,I can't simply accept the value of compensation.
You're basicly giving me what I paied for, so it's not a compensation. It's a right.

On the other hand, if it were 10 coupons, I would get what I paied for and be compensated for what I could have earned MORE.

It's just my point of view, I'm glad to get something, but it doesn't satisfy me enough to say it's worth.
  • Registered: 2017-07-24
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On 2017-03-30 02:46:07Show this Author Only
29#
25% is correct from an expected return point of view.
Let's model this, shall we?

Assuming three is 1% chance of getting 5% and 0.5% chance of getting 10%:
In 200 rolls, this will yield two 5% and one 10% drop.
This would mean the equilibrium pot is at 5000: 200 roll + 200*20*0.25=1000, -(5%+5%+10%)*5000=20%*5000=1000.
This would mean 1000 coupon yield for 4000 ingots spent.
This is ignoring the free rolls, I'm not sure if those contribute to the pot, but they certainly take away from the pot. If it doesn't increase the pot, it would mean that the expected return is LESS than 25%

It is POSSIBLE, that the actual return before Monday ended up higher because they set up some kind of minimal pot line that causes a refill to say 5k even if no ingot is spent. But if that is the case, they are doing you a favor, you should not take that for granted. (And maybe the reason the whole bug occurred is because they noticed this refill is being triggered way too often and decided to reduce chance of winning to mitigate this)

In other news, if the chance of winning was 1.5% and was reduced to say 0.1% chance instead, you are getting OTHER stuff on the 1.4% that was reduced, which means with this compensation, you are getting MORE than what you SHOULD have.

For once, will you people stop complaining when they actually did something right? Being greedy is not going to help anyone, it's just going to make them feel "Fine, if you are going to complain even when we do compensate for the problem properly, we are not going to bother in the future, you are going to complain anyway"

I place half of the blame of their future post-bug inaction on everyone who complain about this compensation.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 145
On 2017-03-30 04:21:39Show this Author Only
30#
The one thing I would like to point out is that this situation looks much different if the bug happened from the beginning of the event. Why did the prize formula change part way through the event? This smells like deliberate tampering in order to try and push people towards a giant jackpot and spend everything they have towards it. Even if there was no tampering, this whole situation seems fishy.
  • Registered: 2017-07-24
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On 2017-03-30 04:48:32Show this Author Only
31#
  • On 2017-03-30 04:21:39
  • The one thing I would like to point out is that this situation looks much different if the bug happened from the beginning of the event. Why did the prize formula change part way through the event? This smells like deliberate tampering in order to try and push people towards a giant jackpot and spend everything they have towards it. Even if there was no tampering, this whole situation seems fishy.
My leading theory is this:
They set a minimal pot size trigger, if the pot drop below this point, it gets refilled to 5k. (which, if true, is very nice of them)
They noticed that it is being triggered far too often (possibly due to the ratio of free vs paid roll, especially since the Aris thing happened, which might reduce paid roll enough to further aggravate the ratio)
They decided to adjust the win chance so that the refill would not be trigger as often, as it is effectively losing them money.
The adjustment was excessive and/or didn't work properly, and this happened.


My reason for this theory is that prior to Monday, it feels that the prize is won far too often for it to be sustainable at 5k(according to ptw who have made claim on the previous win rate on the thread complaining about the change), especially considering that there are many free rolls which I believe does not increase the pot but does take away from it.
If this was the case, to be honest I think we would all accept the reason if they told us about it before hand, because for all intend and purposes, the root of the problem was them being nice. But as they never said anything beforehand, the whole thing end up stinking no matter what the root cause was. It's a serious lack of foresight that made a good thing bad if this was in fact the case...
  • Registered: 2017-07-24
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  • Posts: 13
On 2017-03-30 04:57:03Show this Author Only
32#
I dont think getting back 250coups per 1k ingots spent is fair at all. The only reason why players spent so much more money on this event than they usually do on others, is because they got back a fair amount of coups along with other rewards for those 1k ingots (atm am talking about the 1st two days while it was actually working).
I'll just give you my example, with each 1k i spent i got back at least around 1,5k.
So going from a reward of approx +500 to a "refund" of -750 isnt fair at all. You should give the rates a better thought.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 14
On 2017-03-30 04:59:10Show this Author Only
33#
Here is an idea... Don't spend on the wheels? I don't understand why this is even an issue for people. I thought we were all aware that the wheels were screwing up, so why would you buy into something that you knew wasn't working properly? So you would receive extra compensation? Pretty bad way of going about trying to convince Oasis to change anything.

I free drew and got 500 coupons back. So I have no complaints about the wheel this week, just the people using it to get free compensation.


This post was last edited by bee***@hotmail.com at 2017-3-30 05:01
  • Registered: 2017-07-24
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On 2017-03-30 05:02:45Show this Author Only
34#
  • CroFighter On 2017-03-30 04:57:03
  • I dont think getting back 250coups per 1k ingots spent is fair at all. The only reason why players spent so much more money on this event than they usually do on others, is because they got back a fair amount of coups along with other rewards for those 1k ingots (atm am talking about the 1st two days while it was actually working).
    I'll just give you my example, with each 1k i spent i got back at least around 1,5k.
    So going from a reward of approx +500 to a "refund" of -750 isnt fair at all. You should give the rates a better thought.
But isn't it a case of spend 1000
get 250 through % reward
and get 500 from 50 coupons
and get 750 through other drops?

If so, if I understand correctly, the bug should only affect the first one, that is the 250 through the % one, whereas you are STILL getting the 1250, so all you are missing are the 250?

Or are you saying that you received none of the other rewards that the wheel is spitting out?
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 55
On 2017-03-30 05:33:14Show this Author Only
35#
thank you for posting this, this is way more profesional than the last message, hope you guys keep em coming like this:victory:
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 70
On 2017-03-30 05:53:03Show this Author Only
36#
  • Boy Genius On 2017-03-30 01:01:28
  • Hello, I would like to ask you to reconsider this compensation rate.
    While the bug was on, for the draws we got nothing shurikens aside.
    Personally I lost 600 Ingot. That means I get 150 cupon, how is that being compensated? Talking about cupons aside, which clearly dont have that many use as ingots, its only 25% what I lost. That not being compensated, considering the event was running for 2 day while being bugged without zero notice.
How did you lose 600 ingots ?

You got no prise in 30 spins ?

No magatamas , no medium threads , no nothing ?

Considering that you even get 150 coupons back and finaly all what you got from 30 spins costs 450 ingots , just say thanks.. You people start to be disgusting !!
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 232
On 2017-03-30 10:38:30Show this Author Only
37#
Thank you for this, but like someone else asked do we need to submit anything about this?
  • Registered: 2017-07-24
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  • Posts: 6
On 2017-03-30 10:46:44Show this Author Only
38#
  • On 2017-03-30 05:53:03
  • How did you lose 600 ingots ?

    You got no prise in 30 spins ?

    No magatamas , no medium threads , no nothing ?

    Considering that you even get 150 coupons back and finaly all what you got from 30 spins costs 450 ingots , just say thanks.. You people start to be disgusting !!
its so obvious that ure working with OG or ure just too * to work up your maths or just gtfo because u are not even affected during that period.

Did u even look at the prize loot in the wheel? Did you know that the RNG favours the lame items that are not even worth 20 ingot? For example, Mood Scroll thats supposed to cost 10 coupons during sage treasure is there for 20 ingot , then Stamina pot (small) thats worth also 10 coupons is there. Then we have 20,000 coins and level 2 magatamas worth 10 coupons on a discount. Rule of thumb, 20 ingot is worth 40 coupons at least. Note that the event forced us to spend ingots.

What kept us going were the possibility of 5% or 10%, and when u take this out of the equation (0%) chance of getting them, then that is very wrong from their side and a compensation is rightly imminent. During that period, there was little chance of getting seal scroll or 9 tails Kyubi as well, so the whole mechanism could have been affected by that as well. I personally rolled 2k ingot for nothing during that period and I know how it feels getting all those lame items. if you are not even affected then u have no right to comment your craps here.

This post was last edited by MiracleCure at 2017-3-30 10:48
  • Registered: 2017-07-24
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  • Posts: 48
On 2017-03-30 20:14:23Show this Author Only
39#
Did anyone get any compensation yet?
  • Registered: 2017-07-24
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  • Posts: 63
On 2017-03-31 00:08:20Show this Author Only
40#
Is itnormal i didint get my rewards yet?
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