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[ Bugs ] [Event] Mission Gift Boxes

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  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 114
On 2017-01-29 17:54:35Show this Author Only
61#
Yup if we arent all given accurate compensation i will also be unhappy
  • Registered: 2017-07-24
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  • Posts: 62
On 2017-01-29 18:39:11Show this Author Only
62#
hopefully they sort it out soon
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 114
On 2017-01-29 19:04:35Show this Author Only
63#
Just sought it out soon please cause all points are reset to 0 when event ends so there isnt alot of time :L
  • Registered: 2017-07-24
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On 2017-01-30 05:12:53Show this Author Only
64#
How is the case going? Any news concerning this problem?
  • Registered: 2017-07-24
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On 2017-01-30 06:14:39Show this Author Only
65#
No update, no compensation, no news.
  • Registered: 2017-07-24
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  • Posts: 33
On 2017-01-30 06:47:03Show this Author Only
66#
Daiske's reply

Hey there.

That is not true. We are trying to share as much information with our moderators as possible. We want to make sure they will be able to help you. But you have to understand we can't let them share everything due to specific reasons.

I'm really sorry for my late reply about this problem.

So let me explain what happened and what are we going to do.

What happened - As most of you already know, using "Batch use" function caused few problems. After we received first reports, we started investigating this issue. We found out that indeed, it is problem on our side and we immediately disabled this function. Players are no longer able to use this function until fix will be implemented to the game. We created thread about this problem and started collecting needed information.

Our solution - In next few days, we will start contacting affected players and we will be sending compensations to them. We need to make sure that they were affected by this problem and not by something else.

So please, be patient. We didn't forget about you or about this problem. It just takes some time to contact huge community as ours.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 55
On 2017-01-30 10:20:58Show this Author Only
67#
  • Gillingham the On 2017-01-30 06:47:03
  • Daiske's reply

    Hey there.

    That is not true. We are trying to share as much information with our moderators as possible. We want to make sure they will be able to help you. But you have to understand we can't let them share everything due to specific reasons.

    I'm really sorry for my late reply about this problem.

    So let me explain what happened and what are we going to do.

    What happened - As most of you already know, using "Batch use" function caused few problems. After we received first reports, we started investigating this issue. We found out that indeed, it is problem on our side and we immediately disabled this function. Players are no longer able to use this function until fix will be implemented to the game. We created thread about this problem and started collecting needed information.

    Our solution - In next few days, we will start contacting affected players and we will be sending compensations to them. We need to make sure that they were affected by this problem and not by something else.

    So please, be patient. We didn't forget about you or about this problem. It just takes some time to contact huge community as ours.
LOL....contacting individuals?? how hard is it to see a screen shot and do the math..its kind of joke..
  • Registered: 2017-07-24
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  • Posts: 227
On 2017-01-30 11:15:20Show this Author Only
68#
  • AhMazeln On 2017-01-27 08:29:34
  • So, any word or confirmation yet on this? Honestly, does it take this long? Or was us posting these just pointless?
Dear ninja, it will take a little long for us to check the record.
Please be patient. We'll send you the compensations and for now please supplement the info we needed.
Thank you for your understanding and support.
  • Registered: 2017-07-24
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  • Posts: 227
On 2017-01-30 11:20:47Show this Author Only
69#
  • lcarus On 2017-01-27 18:06:56
  • Any news about the time it will require to get the points back?
    Cause i'm not sure if I want to buy more mission box before the event ends so i'm kinda Stuck... this bug is blocking the whole event...
Dear ninja, we will send the reward you want to redeem to you after checking, which will take a little long and sorry for the inconvience.
For now, you can go on buying boxes and get points, won't meet the bug anymore and don't worry for redeeming the frags.
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 18
On 2017-01-30 13:54:16Show this Author Only
70#
Thank you for giving the info if it was possible can i use the points for a different event i enjoyed hanzo but i feel like its not the meta for him yet
  • Registered: 2017-07-24
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  • Posts: 227
On 2017-01-30 19:05:10Show this Author Only
71#
  • DemonZamaterasu On 2017-01-30 13:54:16
  • Thank you for giving the info if it was possible can i use the points for a different event i enjoyed hanzo but i feel like its not the meta for him yet
Sorry, it can only be used for this event.
And if you have reached the limits of some rewards, then can't get more same rewards, either.
  • Registered: 2017-07-24
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  • Posts: 10
On 2017-01-30 22:05:51Show this Author Only
72#
  • On 2017-01-30 11:20:47
  • Dear ninja, we will send the reward you want to redeem to you after checking, which will take a little long and sorry for the inconvience.
    For now, you can go on buying boxes and get points, won't meet the bug anymore and don't worry for redeeming the frags.
"For now, you can go on buying boxes and get points, won't meet the bug anymore and don't worry for redeeming the frags"

The fact is:
-80 fragments are enought for me to get hanzo.
-considering how many ingots i've spent i may considering trying to get the 4 Hokage, investing in anything else if not getting hanzo.
-not being sure if the compensation are fragments, it is useless to buy more, because i don't want to end up with 180 fragments. 3 star ninja is enought for me.
-I would buy back myself the fragments if i was sure that the compensation are my ingots back.

I'm not sure to have been clear since my english is poor. The fact is that i would do my math considering whether to invest more or saving ingots depending on the nature of the compensation. But i need to know this before the event ends. This post was last edited by lcarus at 2017-1-30 22:07
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 34
On 2017-01-30 22:24:52Show this Author Only
73#
  • lcarus On 2017-01-30 22:05:51
  • "For now, you can go on buying boxes and get points, won't meet the bug anymore and don't worry for redeeming the frags"

    The fact is:
    -80 fragments are enought for me to get hanzo.
    -considering how many ingots i've spent i may considering trying to get the 4 Hokage, investing in anything else if not getting hanzo.
    -not being sure if the compensation are fragments, it is useless to buy more, because i don't want to end up with 180 fragments. 3 star ninja is enought for me.
    -I would buy back myself the fragments if i was sure that the compensation are my ingots back.

    I'm not sure to have been clear since my english is poor. The fact is that i would do my math considering whether to invest more or saving ingots depending on the nature of the compensation. But i need to know this before the event ends. This post was last edited by lcarus at 2017-1-30 22:07
Im having the same trouble. I dont want them to give me the fragments i want them to give me the points to chose what to spend them on myself. idk how hard it is to do the math and see this person is missing this many points so lets send him that many Mission Gift Boxes. how hard is that too figure out seriously its been 4 days
  • Registered: 2017-07-24
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  • Posts: 10
On 2017-01-30 23:53:12Show this Author Only
74#
Would be enought for me to know:

- you get 80 fragments back
(useless since in this while they made me buy more fragments, so i would end up with more than 80 fragments, but at least i would know i should stop buying them with free gift)
- you get 8000 ingots back
I would buy probably hanzo using other ingots... less fragments obviously, and maybe investing in something else, like the draw event considering to go for the 4th hokage.

I'm not asking to get it today, even if would be nice, but at least know how it will endup to be able to use properly my resources since i dont think you will make the events last longer just for me. This post was last edited by lcarus at 2017-1-30 23:54
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 10
On 2017-01-31 00:00:11Show this Author Only
75#
And honestly, getting back only what I spent with all the inconvenience that has been caused is minimal, it should be done more
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 55
On 2017-01-31 01:01:59Show this Author Only
76#
at this point i want my ingots back for 70 boxes.. I already got the rest of the frags from the free dailies in the time its taken them to "compensate" us... The cycle of events ends in what 2 days, and not a single person on this thread has posted that they were indeed contacted or compensated...so we get compensated what after the event ends..what a joke.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 22
On 2017-01-31 01:13:51Show this Author Only
77#
  • On 2017-01-30 11:20:47
  • Dear ninja, we will send the reward you want to redeem to you after checking, which will take a little long and sorry for the inconvience.
    For now, you can go on buying boxes and get points, won't meet the bug anymore and don't worry for redeeming the frags.
So it is okay to open the remainder of the boxes? Because I stopped opening mine after the incident happened.
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 22
On 2017-01-31 01:18:39Show this Author Only
78#
  • Valelow On 2017-01-26 23:12:10
  • Server ID: S286:Blasting Combo

    UID: 200000095809371

    Details:
    A.) How many points you lost: I bought 999 Mission Gift Boxes, which costed me 19980 Ingots.
    B.) When you lost the points(server time): 08:52

    Screens:
    1.) A print screen with your Time-Limited Shop:
    https://gyazo.com/6cce778e0dd72e99d0ce562a069f0182

    2.) A print screen of all the items in your inventory:
    https://gyazo.com/959c2cdcf3ee9e37dc18dd78d9983a2b
    https://gyazo.com/b194f366b8af1b5bfefe56e93f231f17
    https://gyazo.com/abcde90e699dfc0acfce897ced6f30f5
    https://gyazo.com/88e2467191f2868af192ce7e1d7873d0
    https://gyazo.com/94de7b39c90410412984dfcbc39ee78a
    https://gyazo.com/462c9052b8e3ee89502a9357388ce7a7
    https://gyazo.com/9ce344baece1aee49cbc88946eff6a4d

    3. A print screen of the Missions Mobilization event in which we can see how many points you have:
    https://gyazo.com/236654f83bc30bef25246ec1f210f8ef

    Edit: I bought enough boxes so that I can buy all of the coins from the points shop. So I would like to be compensated with all of the Coins in the Points Shop.


    This post was last edited by Valelow at 2017-1-26 23:13 This post was last edited by Valelow at 2017-1-31 01:18
Edit: I bought enough boxes so that I can buy all of the coins from the points shop. So I would like to be compensated with all of the Coins in the Points Shop.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 299
On 2017-01-31 01:22:08Show this Author Only
79#

Naruto-EN
关于您在“ Mission Gift Boxes”的帖子
Dear ninja, plz edit your post and add that which reward do you want to redeem with your missed points.
Remark: PM to me will not be counted.

Kinda confused. So do we just edit our original post with the items we want, or post a separate post here in the thread? Strange they cant just give us the points outright.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
  • Moderator
On 2017-01-31 04:42:02Show this Author Only
80#
Hello everyone.

So lets make this clear. In next few days, we are going to contact every single one of you via private message. We kindly ask you to edit your first posts (with reports) and add what rewards would you like to get with your points.

In other words, your compensation will be something from redeemable rewards. But please keep in mind, you can ask for something if you don't have enough points. For example, there is item or ninja fragment for 40 points but you have only 39 points. We won't give you this item or fragment as compensation because you wouldn't have enough points for this reward anyway.

I hope everyone understands, feel free to ask if you have any questions. Once again, we are really sorry for causing this much trouble.
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